Is your sales team as effective as they could be? Do they communicate well with prospective and current customers? Does your customer service department utilize their opportunities with their customer interaction? Palmetto Fortis’ proprietary sales training breaks down the sales process into steps and help the sales team master those steps. This process will also help to point out areas where communication and sales opportunities are being missed and maximize the sales potential of the entire staff.
A sales team long-term effectiveness will be due largely to its leadership. Has your team manager created specific goals? Does he/she know how to get the best out of the team? Were they an amazing sales person but not a good leader?
Many companies make the mistake of promoting their best salesperson to team manager, hoping to instill that same greatness on the rest of the team. However, the skill set of a manager is not the same as a salesperson. Let Palmetto Fortis work with your team manager! We’ll help them create hiring profiles, to get the right team together. We’ll help formalize individualized goals for the team members that contribute to the overarching team goals. We’ll show them how to incentivize a team and keep them motivated toward those goals. We’ll get them started on the right track and mentor them as they grow into the role over time.